FAQ-Frequently Asked Questions

 

Do I need to register o create an account to place an order? No, you do not need to create an account to place an order. However, it is recommended that you create an account if you want to keep track of the new products and take advantage of promotions and discounts. 

How do I pay my invoice? 
You may login with your PayPal account, create a new PayPal account if you don’t have one, or just click on the Debit or Credit Card option. To find more info click here. 

How do I know my size?
Size charts can be found on the corresponding product page. Please keep in mind that we do not manufacture the clothes and thus some items might run differently from others. Some styles may run bigger or smaller, depending on the fabric and stretch. When it comes to body shapers, if you are in doubt or in between sizes, we recommended ordering one size larger. If you are still not sure about your size, please, contact us and provide your measurements (bust, waist, hips). We will gladly assist you to choose the right size for you! 

Do you have catalogs?
Yes! LAPG Best Deals has gathered over 20 different catalogs with the highest quality merchandise for almost every single need. You can request a digital catalog using our contact form or e-mail us at service@lapgbestdeals.com. Catalogs available: Body Shapers (One of the most popular items), Activewear, Clubwear & Lingerie, Push up Jeans, Women’s Clothing & Accessories, Men’s Clothing & Accessories, Swimwear, Men’s underwear, Kid’s Clothing & Accessories, Natural Health & Beauty Products, Home Décor, Adult Fantasy & Erotic Costumes. 

Do you charge sales tax?
Sales tax is already included in the item's price. 

How do I use a discount?
Provide your promotion code when placing the order during checkout. 

What if the item I am looking for is no longer in stock?
If, on the rare occasion, an item runs out of stock after you have submitted the payment, you will receive an immediate full refund. 

How can I check status, modify or cancel my order?
Contact us inmediately however it is more convenient to you. You will be able to cancel or modify your order, unless it was already shipped. 

What shipping method do you use?
We usually use USPS or FEDEX. For most items in the Home Collection, a signature will be required for delivery. If so, you will find a note in the product description. Please, have a family member or friend receive the package for you if you cannot be at the time of delivery. Otherwise, you can request a hold for pickup at the nearest FedEx location. 

Will I receive a tracking number for my order?
Once your order is shipped, you will receive an email notification including your tracking number so that you can track your package online. 

What is the handling time?
United States orders are shipped within 1-2 business days (Monday-Friday excluding holidays); unless there is a problem with the address and the buyer cannot be reached. International orders will be shipped between 3-7 business days. THE HANDLING TIME FOR MERCHANDISE MARKED AS EXTENDED SHIPPING TIME WILL VARY DEPENDING ON LOCATION. Notice some items are shipped separately.

What is the shipping time? 
US Domestic Shipping could take from 2-7 business days. International Shipping times could vary depending on location. International customers will be able to choose expedited shipping. THE ESTIMATED DELIVERY TIME FOR MERCHANDISE MARKED AS EXTENDED SHIPPING TIME WILL VARY DEPENDING ON LOCATION. Notice some items are shipped separately.

Does the Free Shipping promotion apply to international orders too?
No, unfortunately, the free shipping promotion applies only to US orders. 

What is your return policy?
To read our return policy, please click here

Do you take debit cards and/or checks?
Yes, you can process debit cards and checks through PayPal. 

Do you accept phone orders?
Yes, you can call us at (407) 900-3557. You will need the name of the item's SKU or reference number, color, size and payment method handy to complete the process. 

Is this site secure?
This site is been tested and verified as safe by McAfee SECURE™. We do not ask for any personal information such as birth date or Social Security, we only ask for name, email, and address. LAPG Best Deals does not store or have access to any credit card information to protect buyers against internet fraud and will never disclose your information to any third parties.

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